Frequently Asked Questions
The following questions my help you to find the answer you are looking for. If you have a question that is not listed, you can email us at .(JavaScript must be enabled to view this email address).
Q. I want to sell my horse. Can I do it here and if so, how much will it cost me?
A. Yes, you can advertise your horse for sale here. Check out our various options to advertise your horse.
Q. I have more than one horse to sell and I want to advertise my business name. How much is that?
A. If you want to advertise your business you have a number of options. See our pricing here
Q. How quickly will my horse appear on your website?
A. Payment must be received in full before your advert can be placed on our website. We aim to have your advert live on our website within 24 hours, but usually it’s within the hour.
Q. How long will my horse be advertised for?
A. It depends on the type of ad you want. Free ads last 1 month. On loan adverts are for 3 months. If you have a paid ad, you can choose how long your ad runs. It can be listed for 3, 6 or 12 months the choice is yours.
Q. How do I notify you that my horse has been sold or if I do not want it to advertise any more?
A. You can log into your account and delete your ad when you are ready to.
Q. How can you offer such low prices?
A. TheEquineTrader.com is being run by a team of individuals who have a passion for horses. We keep our overheads low, so we are able to offer better rates than most horse related websites.
Q. I see that you use PayPal for payment. Do I have to have an account with them?
A. No. When you click on ‘Pay Now’ it will take you through to the PayPal page where there is an option about half way down the page allowing non PayPal account holders to pay with a debit or credit card.
Q. Will I be charged a fee for using PayPal?
A. Absolutely not! All charges are paid by The Equine Trader.
Q. What format should my picture be?
A. The best image format is .jpeg or .jpg. The size should not be greater than 2Mb. If you have problems resizing your image you can send them to us and we will do it for you.
Q. Can I edit my description after I have submitted my order?
A. If you have a paid advert, yes. Simply log into your account, go to ‘My Account’, click on ‘Your Adverts’ and then click ‘Edit’. Your changes will be immediate.
Q. Why is my photo rejected when I send the order form?
A. Check that you have saved the photo in a .jpg or jpeg format. Check that the image size is not larger than 2Mb. If your file is in its correct format and the size is smaller than 2Mb, you can send the images to us by email and we will upload the images for you. Alternatively, if you are having problem resizing your images, we can resize them for you. Please .(JavaScript must be enabled to view this email address) us the images and we will respond within 24 hours.
Q. I want the paid ad option. Can I add a picture later on if I don’t have one when I order?
A. Yes, the beauty of advertising with The Equine Trader is that you have full control over your paid ad. You can upload your pictures any time and even change them to better ones at a later date if you want to.